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Sendwave Help

Getting Started with Sendwave

  • Can I come to a Sendwave office to send money?
  • Can I use a credit card or PayPal?
  • How does Sendwave work?
  • How does SMS login work?
  • What are your fees and rates?
  • Where can I send money from/to?
See all 7 articles

Your Account

  • How do I add a new card to my account?
  • How do I reset my password?
  • How do I verify my email?

Sending Money

  • Does Sendwave send an SMS to the recipient?
  • How do I add a new recipient?
  • How do I cancel a transaction?
  • How do I know funds have been delivered?
  • How long do refunds take?
  • How much money can I send?
See all 11 articles

Sendwave Pay

  • Can I trust Piermont Bank? (Is it safe to put my money in Piermont Bank?)
  • Can I use Sendwave Pay overseas?
  • Can I withdraw or deposit cash at any ATM with my Sendwave debit card?
  • Do I have to pay charges to move money from one bank to another?
  • How do I set up direct deposit? Do I have to deposit 100% of my pay check?
  • How is Sendwave Pay better than my current bank account?
See all 17 articles

Troubleshooting

  • How do I contact Customer Care?
  • What does 'Card Error' mean?

Security and Safety

  • How to Enable Two-Factor (2FA) on your Sendwave Account
  • How do I know my funds are safe?
  • How secure is Sendwave?
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